From inside the app
- Open Aplite Dispatch and sign in.
- Tap your name at the top of the home screen.
- Tap Delete My Account and confirm.
The account is removed straight away. You will be signed out and will not be able to sign in again.
What is deleted
- Your login — you can no longer sign in
- Your profile: name, mobile number and notification token
- Your saved cart
- The access request you used to join your shop
This happens immediately, and cannot be undone.
What your shop keeps, and why
Aplite Dispatch is used by a wholesale business to run its orders. The records below belong to that business as much as to you, so they are kept after your account is deleted:
- Orders you have already placed — items, quantities, rates and dates, kept as the shop's sales records
- Your chat messages with the shop — kept as a record of what was agreed
- The shop's own customer record for you — the party name, village and any outstanding balance the shop maintains. The shop created this record; deleting it would erase their account of money owed.
These are retained for legitimate business and accounting purposes. They are never sold or shared with anyone outside the business.
If you cannot open the app
If you have lost access to your phone or cannot sign in, ask your shop to delete your account for you. They can remove your access from their own app. You can also write to ganeshjalor@gmail.com from the mobile number registered on the account, and the request will be actioned.
Deletion requests made this way are completed within 30 days.