Aplite Dispatch is an order-management app for a wholesale lighting business and its customers. A shop owner and their staff use it to record and dispatch orders; a customer uses it to see the shop's price list, request an order, and chat with the shop.
This policy explains what the app collects, why, and what you can do about it. It applies
to the Android app com.aplite.dispatch and its supporting services.
What we collect
| Data | Why |
|---|---|
| Name and mobile number | Your mobile number is your login. Your name identifies you to the shop on orders and in chat. |
| Password | Handled entirely by Google Firebase Authentication. We never see or store it ourselves. |
| Orders and order requests | Items, quantities, rates, dates and status — the record of what was ordered and dispatched. |
| Chat messages | Messages between you and the shop, including which product a question is about. |
| Photos | Staff attach photos to an order — packed goods, the transport receipt (LR). Owners upload product and banner images. Photos are taken with the camera or chosen from your gallery, only when you tap to add one. |
| Shop's customer record | Your party name, village, transport preference and any outstanding balance. This is created and maintained by the shop, not by you. |
| Notification token | A device identifier from Google Firebase Cloud Messaging, used to send you notifications about your orders and replies. |
| In-app activity | A log of actions on an order (created, packed, dispatched) and of stock availability checks, so the shop can see what happened and when. |
What we do not collect
- Location — the app never requests or records your location
- Contacts — the app never reads your address book
- Microphone or audio — the app contains no recording of any kind
- Advertising identifiers — there are no ads and no ad networks in this app
Who your data is shared with
Your shop. Everything you enter in the app — your orders, requests, messages and profile — is visible to the owner and staff of the business you joined. That is the purpose of the app.
Google. The app runs on Google Firebase (Authentication, Cloud Firestore, Cloud Storage, Cloud Functions and Cloud Messaging). Google processes and stores this data on our behalf.
Nobody else. Your data is never sold, rented, or shared with advertisers, data brokers or any other third party. There are no analytics or advertising SDKs in the app.
Where it is stored, and for how long
Data is stored in Google Cloud's asia-south1 region (Mumbai, India). It travels over encrypted HTTPS connections, and access is restricted by server-side security rules so that one business can never read another's data, and a customer can only read their own orders, requests and chat.
Orders and business records are kept for as long as the shop needs them for its accounts. Your login and profile are kept until you or the shop delete the account.
Your choices
Delete your account
You can delete your account from inside the app: open it, tap your name at the top of the home screen, then Delete My Account. Your login, profile and saved cart are removed immediately and permanently.
The orders you have already placed, your chat history, and the shop's own customer record for you are kept, as part of the shop's business and accounting records — that record includes any balance you owe. Full details, including how to request deletion if you cannot open the app, are on the account deletion page.
Notifications
Notifications are optional. You can refuse the permission when asked, or turn them off later in your phone's settings. The app works without them.
Children
Aplite Dispatch is a business tool intended for shop owners, their staff and their trade customers. It is not directed at children, and we do not knowingly collect data from anyone under 18.
Changes to this policy
If this policy changes, the date at the top of this page is updated. Material changes will also be announced inside the app.
Contact
Questions about this policy, or about your data, can be sent to ganeshjalor@gmail.com.